Shipping Policy

Alwaysmalls is proud to offer FREE SHIPPING on all orders worldwide, with no minimum purchase requirement. All transactions on our platform are processed in United States Dollars (USD), and shipping costs are never added to your order total—our free shipping policy applies to every product and every order, without exception. We do not offer expedited shipping options, and all deliveries (both domestic and international) follow our standard delivery timeline for consistency and reliability.

Once your order is successfully placed and payment is confirmed, our warehouse team will begin processing your order immediately. Order processing time is 1-3 business days, during which we verify payment details, prepare your products and conduct quality checks to ensure your order is complete and accurate. We do not process orders on non-business days, and processing times may be slightly extended during peak shopping periods, with all efforts made to fulfill your order as quickly as possible.

After your order has been shipped, the standard delivery time for all destinations (domestic and international) is 6-12 business days. This timeline begins from the date your order is marked as "Shipped" on your order confirmation, and accounts for standard logistics and transit processes for international and domestic shipping networks. While we work with reliable logistics partners to ensure on-time delivery, minor delays may occur due to unforeseen circumstances such as customs processing (for international orders) or local shipping disruptions.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package’s progress. You can also view your order status and tracking information by accessing your account on our website (https://alwaysmalls.com/). Our logistics partners provide real-time tracking updates, allowing you to monitor your package from our warehouse to your doorstep.

It is the customer’s responsibility to provide a complete, accurate and valid shipping address at the time of order placement. Alwaysmalls is not responsible for delivery delays, lost packages or failed deliveries caused by incorrect, incomplete or outdated address information. If you need to modify your shipping address, please contact our customer service team as soon as possible—we cannot make address changes once an order has been processed and shipped.

If a package is marked as undeliverable by our logistics partner (due to incorrect address, unclaimed delivery or other customer-related reasons), the package will be returned to our warehouse. Once the returned package is received and inspected, we will contact you to arrange for a reshipment (at no additional cost to you) or a refund, minus no associated fees—consistent with our customer-first policies.